"Outstanding emergency service from Madison.  Techs worked through their lunch hour and allowed me to continue on my IFR flight."    ~ Dr. James W. Wilson, Springfield, Missouri

"Stopped at MSN after losing my alternator.  A new one was put in and I was on my way within two hours.  I´m impressed."    ~ Trevor Pearson, N.E. Philadelphia Airport, Philadelphia, Pennsylvania

"I appreciated the emergency rapid response.  Thanks."    ~ Jim Driskell, Bob Hoover Airshows, El Segundo, California

"Thanks for your excellent service (emergency repairs)."    ~ David Guggel, Daytona Beach, Florida

"Unbelievably prompt/friendly/emergency service.  I´m totally impressed."    ~ Charles Thornsvard, Earlysville, Virginia

 "We came in with a hydraulic leak on our CE-441.  (It was) quickly diagnosed, made a new line, and had it installed in short...time."    ~ Rob Fleming, Bloomington, Illinois

"You have an outstanding team (RYV)."    ~ Dennis Schwieger, Racine, Wisconsin

"Thanks...it´s refreshing to know there´s still people in the aviation industry who care about customer service."    ~ Bill Speyer, Dayton, Ohio
 
"Wow! Wonderful service.  Wish we had you in Des Moines."    ~ Ron Cherkas, Des Moines, Iowa
 
"We could not have been treated better...courteous, expedient, and professional..."    ~ Kevin G. Scott, Springfield, Missouri

"...alternator off line...landed at RYV and expected delay...problem diagnosed, got new alternator...on our way to OSH in 3:15 hours. I will not hesitate to stop at RYV on future trips to OSH."    ~ Jack Lynch, Elon College, North Carolina

"Our regional jet (UAL)...had flap problem.  Your technician alerted pilot to current AD...flight canceled.  Your folks do a great job."    ~ Carol Boysen, General Manager, Customer Service, United Airlines (MSN)
 
"My instrument check ride was scheduled for Friday...day before experienced artificial horizon failure...problem diagnosed...parts in stock, problem fixed...passed check ride!"    ~ Bill Lumsden, Madison, Wisconsin

"I´m very appreciative of the ´serve the customer´ attitude....Thank you and congratulations on having an exemplary staff."    ~ Rex L. Jones, Madison, Wisconsin